Privacy Policy — How 7c775 Protects Your Data

1. Information We Collect

When you register and use the 7c775 platform, we collect personal data across several categories. The specific data collected depends on how you interact with the platform — for example, a player who completes full KYC verification will have provided more identity documentation than a player at an earlier verification stage. Below is a comprehensive breakdown of the personal data 7c775 may collect.

1.1 Registration & Identity Data

When you create a 7c775 account, we collect: your full legal name as it appears on your government-issued identification, your date of birth, your email address, your Bangladeshi mobile phone number, and your residential address (including district, city, and postcode). This information is collected directly from you at the time of registration via the account creation form.

1.2 Identity Verification (KYC) Data

To comply with our anti-money laundering (AML) and fraud prevention obligations, we require players to complete Know Your Customer (KYC) verification before processing withdrawal requests. During KYC you may be asked to provide: a scanned copy or photograph of a government-issued photo ID (National Identity Card, passport, or driving licence), a recent utility bill or bank statement as proof of address dated within the last 90 days, a selfie or live photograph used for facial matching against your identity document, and proof of ownership of the payment method used (e.g., a screenshot of your bKash or Nagad account showing your registered name and number).

1.3 Financial Transaction Data

We record details of all deposits and withdrawal transactions conducted through your account, including: transaction amounts in Bangladeshi Taka (৳), payment method identifiers (bKash number, Nagad number, bank account reference), transaction timestamps (Bangladesh Standard Time, UTC+6), transaction reference numbers issued by your payment provider, and transaction status records. We do not store full bank account numbers or card numbers on our servers; payment processing is handled through encrypted channels with your payment provider.

1.4 Betting & Gaming Activity Data

We maintain a complete record of your activity on the platform, including: bet placements and outcomes, game session logs (start time, end time, game title, stake, result), bonus claims and wagering progress, and responsible gaming tool settings (deposit limits, session reminders, self-exclusion status). This data is used to operate the platform, settle disputes, calculate bonus eligibility, and monitor for responsible gaming indicators.

1.5 Technical & Device Data

When you access 7c775 via a browser or mobile device, we automatically collect certain technical information, including: your IP address and approximate geographic location derived from it, browser type and version, operating system and device type, referring URL (the page you came from before visiting 7c775), pages viewed and time spent on each page, and session identifiers stored in cookies. This data is used for security monitoring, platform performance optimisation, and fraud detection.

1.6 Communications Data

If you contact our support team via live chat, email, or any other channel, we retain a record of that communication including the content of messages, the date and time of contact, and the resolution of any issue raised. This is used for quality assurance, dispute resolution, and regulatory compliance purposes.

2. How We Use Your Data

The personal data we collect from you is used for specific, defined purposes. We do not use your data in ways that are incompatible with the purpose for which it was originally collected without first obtaining your consent or establishing a new lawful basis. The table below summarises the primary purposes for which 7c775 processes your data:

7c775 will never use your personal data to make fully automated decisions that produce significant legal effects without human oversight, except where this is expressly permitted by applicable law and where we have provided you with advance notice of such processing.

3. Legal Basis for Processing

7c775 processes your personal data on one or more of the following legal bases, depending on the specific processing activity involved:

• Contract Performance: Processing is necessary to enter into or perform the contract between you and 7c775 — for example, creating your account, processing payments, and settling bets.
• Legal Obligation: Processing is required to comply with applicable laws — for example, verifying player age and identity (KYC/AML obligations), retaining financial transaction records for auditing purposes, and responding to lawful requests from authorities.
• Legitimate Interests: Processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms — for example, fraud prevention, platform security, responsible gaming monitoring, and analytics that help us improve the service.
• Consent: Where we rely on your consent — for example, for sending promotional emails or SMS messages about bonuses and special offers — you may withdraw that consent at any time by updating your notification preferences in your account settings or by contacting support.

4. Data Sharing & Third Parties

4.1 Who We Share Data With

7c775 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We share your personal data only with carefully selected third-party service providers and in specific circumstances required by law, as described below:

• Payment Processors: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank, we share relevant transaction data and account identifiers with those payment providers. Each provider operates under its own privacy policy and security standards.
• Game Software Providers: When you play a game supplied by a third-party provider such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi, a technical session identifier and game result data is shared with that provider's platform to enable the game to function. We do not share your full name or financial data with game providers.
• Identity Verification Services: We use third-party KYC and identity verification services to validate the authenticity of identity documents and to screen against global sanctions and politically exposed persons (PEP) lists. These providers process your identity document images and biometric data under strict data processing agreements with 7c775.
• Cloud Infrastructure & Hosting Providers: Our platform is hosted on enterprise-grade cloud infrastructure. Hosting providers have access to server data as part of their infrastructure management role but are contractually prohibited from accessing or using your data for any other purpose.
• Analytics Providers: We use aggregated, anonymised analytics data to understand platform usage patterns. Where analytics tools process any personal data (such as anonymised IP-derived location data), they do so under data processing agreements with 7c775.
• Legal & Regulatory Authorities: We may disclose personal data to law enforcement agencies, regulatory authorities, or courts where we are legally required to do so, or where disclosure is necessary to protect the rights, safety, or property of 7c775, its players, or the public.

4.2 International Data Transfers

Some of our third-party service providers, including game software providers and cloud infrastructure partners, may be located outside Bangladesh. Where personal data is transferred internationally, 7c775 ensures that appropriate safeguards are in place — such as contractual data protection clauses — to maintain an equivalent level of data protection to that applied within Bangladesh.

5. Cookies & Tracking Technologies

7c775 uses cookies and similar tracking technologies (such as local storage and session tokens) to operate and improve our platform. A cookie is a small text file placed on your device by a website when you visit it. Cookies allow the site to remember your preferences, keep you logged in, and analyse how you use the platform.

5.1 Categories of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the platform to function. They maintain your login session, store your security token, remember your language and currency preferences, and enable core features such as the game lobby and cashier. Without these cookies, the platform cannot operate. They cannot be disabled.
• Performance & Analytics Cookies: These cookies collect anonymised data about how players use the platform — which pages are visited most often, where players navigate to after viewing a specific page, and how long sessions last. This data helps us identify usability issues and prioritise improvements. These cookies do not identify you personally.
• Functional Cookies: These cookies remember choices you have made on the platform — such as your preferred deposit method or your responsible gaming settings — so you do not need to re-enter them on every visit. They may store your account preferences and last-visited game categories.
• Security Cookies: These cookies support our fraud detection and account security systems. They help us identify suspicious login patterns, flag unusual device-switching behaviour, and protect against cross-site request forgery (CSRF) attacks. They are strictly necessary for security and cannot be disabled.

5.2 Managing Cookies

You can control non-essential cookies through your browser settings. Most modern browsers allow you to view, manage, and delete cookies via their privacy or settings menu. Please note that disabling cookies beyond the strictly necessary category may impair certain features of the 7c775 platform, including remembered preferences and session continuity. Refer to your browser's help documentation for specific instructions on managing cookies in Chrome, Firefox, Safari, or Edge.

6. Data Retention & Deletion

7c775 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention schedule sets out our standard approach by data category:

When data reaches the end of its defined retention period, it is securely deleted from live systems and, where applicable, from backup archives within a reasonable period thereafter. In some cases, data may be anonymised rather than deleted, in which case the anonymised data no longer constitutes personal data and may be retained for analytical purposes indefinitely.

7. Data Security Measures

7c775 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security programme includes the following controls:

• Transport Layer Security (TLS/SSL): All data transmitted between your device and 7c775 servers is encrypted using current TLS standards. Our HTTPS implementation is verified by a trusted certificate authority and enforces HSTS headers to prevent protocol downgrade attacks.
• Data Encryption at Rest: Sensitive personal data stored on our servers — including identity documents, payment references, and account credentials — is encrypted using AES-256 symmetric encryption. Encryption keys are stored separately from the data they protect.
• Access Controls: Access to personal data within the 7c775 organisation is governed by a role-based access control (RBAC) policy. Only personnel whose job function requires access to specific data categories are granted access. All internal data access is logged and audited.
• Two-Factor Authentication (2FA): We offer 2FA to all players to secure their accounts against unauthorised login. We enforce 2FA for all internal staff who access systems containing personal data.
• Vulnerability Management: Our platform undergoes regular security testing including automated vulnerability scanning and periodic manual penetration testing. Critical vulnerabilities are patched on a priority basis.
• Incident Response: In the event of a confirmed data breach that is likely to result in a risk to player rights, 7c775 will notify affected players without undue delay and take immediate steps to contain and remediate the incident.

8. Your Privacy Rights

As a 7c775 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Rights Request". We will respond to all verified requests within 30 calendar days.

• Right of Access: You have the right to request a copy of the personal data 7c775 holds about you, along with information about how it is used and with whom it has been shared.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic account details such as your email address and phone number directly in your account settings panel.
• Right to Erasure (Right to be Forgotten): You may request the deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you withdraw consent and no other legal basis applies. Note that we may be unable to fulfil a deletion request in full where we are required by law to retain certain records (for example, financial transaction records for AML compliance).
• Right to Restriction of Processing: In certain circumstances you may request that we temporarily stop processing your data — for example, while you contest its accuracy or while you exercise your right to object.
• Right to Data Portability: You have the right to receive a copy of the personal data you have provided to us in a structured, machine-readable format (such as JSON or CSV), and to transmit that data to another service provider where technically feasible.
• Right to Object: Where we process your data on the basis of legitimate interests, you have the right to object to that processing. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, or where processing is necessary for legal claims.
• Right to Withdraw Consent: Where processing is based on your consent (for example, for marketing communications), you may withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

9. Children's Privacy

The 7c775 platform is strictly for adults aged 18 and above. We do not knowingly collect, process, or store personal data from any individual under the age of 18. Our registration process includes age declaration and is backed by KYC identity verification to confirm player age eligibility.

If 7c775 discovers that personal data has been collected from an individual under 18 years of age, we will immediately delete that data, close the associated account, void any wagering activity, and return the original deposit amount to the funding source where reasonably practicable. Parents and guardians who believe a minor has registered on the 7c775 platform should contact us immediately at [email protected] so that we can investigate and take appropriate action without delay.

We strongly encourage parents and guardians to install parental control software on devices accessible to minors to prevent access to online gambling and gaming websites. Resources such as Net Nanny, Qustodio, and similar tools can help restrict access at the device or network level.

10. Policy Updates & Contact

7c775 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform functionality. When material changes are made, we will notify active players via email or via an on-screen notification upon next login, with a minimum notice period of 14 days before the changes take effect.

The updated Privacy Policy will be published at https://7c775.app/privacy-policy with a revised "Last Updated" date. The version of this policy in force at the time of any specific data processing activity is the version that governs that activity. Continued use of the 7c775 platform after the effective date of an updated policy constitutes your acceptance of the revised terms.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 7c775 handles your personal data, please contact our privacy team. We are committed to addressing all privacy-related enquiries promptly and transparently:

• Email (plain text — not a link): [email protected]
• Subject line for data requests: "Data Rights Request — [Your Registered Name]"
• Response time target: Within 30 calendar days of verified request receipt
• Support hours: 24 hours a day, 7 days a week